How to Fix Error 500 - Your Journey to Better Habits

What it means
The website is having an internal problem. It’s not your fault — the issue is on the site’s side.

What you can do (5 simple steps)

Refresh the page
- Press the refresh/reload button in your browser (or press F5 on a computer).
- Sometimes this instantly fixes temporary glitches.
Wait a few minutes, then try again
- The site might be overloaded or undergoing maintenance. Come back in 5–10 minutes.
Clear your browser’s cache and cookies
- This removes old data that might interfere with loading.
- How to do it:
  - Open browser settings → Search for “clear browsing data” → Select “cookies” and “cached images/files” → Click “Clear data”.
Try a different browser
- Open the site in Chrome, Firefox, Safari, or Edge (whichever you don’t normally use).
- If it works here, your main browser might need an update.
Check if others are having the same issue
- Go to → Paste the website URL → Click “Or just me?”.
- If the site is down for everyone, you’ll need to wait for the owner to fix it.

When to contact support

If none of the above works after 30 minutes.
Include the exact error message (e.g., “Error 500”) and a screenshot if possible.

What slows down websites
Large images, too many ads, or outdated browsers can make pages load slowly.

Quick fixes (no tech skills needed)

Close extra browser tabs
- Too many open tabs use up your device’s memory. Close unused ones to free resources.
Check your internet connection
- Run a speed test at .
- If speeds are slow, restart your router (unplug it for 30 seconds, then plug it back in).
Use a lighter browser
- Try Microsoft Edge or Opera — they’re designed to work faster on slow connections.
Turn off video autoplay
- Some sites automatically play videos, which slows loading.
- Look for a “mute” or “pause” button on videos.
Enable data saver mode
- On mobile: Open browser settings → Find “Data saver” or “Lite mode” → Turn it on.
- This compresses images and text to load faster.
Clear browser cache weekly
- Prevents old files from clogging up your browser.
- Follow the same steps as in Error 500 → Step 3.
Avoid peak hours
- Websites are slower during evenings or holidays. Try visiting earlier in the day.

Common causes
Forgotten password, browser glitches, or temporary site issues.

Step‑by‑step fixes

Double‑check your username/email and password
- Make sure:
  - Caps Lock is off.
  - You’re using the correct email address.
  - There are no extra spaces before/after your password.
Use the “Forgot password?” link
- Click it on the login page → Enter your email → Follow instructions to reset your password.
- Check your inbox (and spam folder) for the reset email.
Try logging in from another device
- Use your phone, tablet, or a friend’s computer.
- If it works there, the issue is with your original device.
Clear cookies and cache
- Old login cookies might be expired or corrupted.
- Follow steps from Error 500 → Step 3.
Disable browser extensions temporarily
- Ad blockers or privacy tools can interfere with login forms.
- How to do it:
  1. Open browser settings → Extensions.
  2. Turn off all extensions.
  3. Reload the login page and try again.
Check for site maintenance
- Look for announcements on the site’s homepage or social media.
- If maintenance is ongoing, wait until it’s over.
Contact support with details
- Include:
  - The exact error message.
  - What browser and device you’re using.
  - A screenshot of the problem (press Print Screen on a computer or use your phone’s screenshot tool).

You don’t need technical knowledge — these fixes use basic browser features.
Start simple — refresh, clear cache, or try another browser.
Be patient — many issues resolve themselves in minutes.
Document problems — screenshots and error messages help support teams help you faster.